Contact Us

If you have a question or concern, please submit a Help Ticket below and our team will respond as soon as we can. Thank you!

The ISSS office does not respond to emails. Instead, we use a Help Ticket system to send and receive messages.

To submit a ticket, click below and select the options that apply to you. Please provide as much information as possible about your situation so we can best help you.

ISSS advisors respond to tickets during business hours in the order they are received. You should expect a response in five to seven business days.

 

**Please do not send multiple messages that are the same. It will increase the time it takes us to respond to your message.**

In person, no appointment needed. Students will be seen on a first come first serve basis. Each walk-in meeting is a maximum of 10 minutes. Please bring your campus ID with you. Wearing a face mask is recommended, but not required. Please visit UMBC’s COVID-19 Response page for more information.

What is a walk-in meeting for?

• If you need immediate assistance, you can visit our office to talk with an advisor for 10 minutes.
• If you need a travel signature.
• To pick up a SSN Letter, you can visit our office anytime during normal business hours.

 

Mondays: 10am – 12pm

Tuesdays: 10am – 12pm

Wednesdays: 1pm – 3pm

If you are unable to come to campus, you can schedule a 15-minute appointment to speak with an advisor. Please cancel your appointment if you cannot attend so another student can book a slot.

Virtual appointments are available one week in advance. Please check back at the start of the next week if appointments are currently booked.

 

Mondays: 10am – 12pm

Tuesdays: 10am – 12pm

Wednesdays: 1pm – 3pm

 

Book an Advising Appointment