Contact Us

Our advising staff is working to process all submitted applications. Please do not send follow-up messages regarding the status of your submission. Thanks for helping us to best serve you.

If you are a J-1 Scholar or an H1-B Employee working at UMBC, please click on the links to see more information.

 

Help Ticket

The ISSS office does not respond to emails. Instead, we use a Help Ticket system to send and receive messages.

To submit a ticket, click below and select the options that apply to you. Please provide as much information as possible about your situation so we can best help you.

ISSS advisors respond to tickets during business hours in the order they are received. You should expect a response within 7 business days.

 

Walk-Ins

In person, no appointment needed. Students will be seen on a first come first serve basis. Each walk-in meeting is a maximum of 10 minutes. Please bring your campus ID with you. Wearing a face mask is recommended, but not required. Please visit UMBC’s COVID-19 Response page for more information.

What is a walk-in meeting for?

  • If you need immediate assistance, you can visit our office to talk with an advisor for 10 minutes.
  • If you need a travel signature.
  • To pick up a SSN Letter, you can visit our office anytime during normal business hours.

Mondays: 10am – 12pm

Tuesdays: 10am – 12pm

Wednesdays: 1pm – 3pm

 

Virtual Appointments

If you are unable to come to campus, you can schedule a 15-minute appointment to speak with an advisor. Please cancel your appointment if you cannot attend.

Mondays: 10am – 12pm

Tuesdays: 10am – 12pm

Wednesdays: 1pm – 3pm

Book an Advising Appointment

 

Important Newsletters

The ISSS office regularly sends out newsletters about upcoming events, updates, and news. You can see a list of past newsletters here:

01/29/2024 Welcome to UMBC!

01/17/2024 Spring 2024 Reminders

12/15/2023 Winter Break

12/07/2023 ISSS Holiday Cookies

11/06/2023 ISSS Pie Event

10/26/2023 Upcoming Fall 2023 Events

09/19/2023 Xtreme OPT Workshop

09/13/2023 Add/Drop Deadline Reminder

07/12/2023 OPT Notice (about myProgress)